FAQ

Do you offer local pickup?

I am located in Alexandra hills , QLD and am happy for local pickup. Please select LOCAL PICK UP at checkout. Please message me to arrange suitable time to collect your items.

What are your turn around times:

Custom orders are hand made by me and a turn around time of 4-6 weeks is usually required. 

Do you offer Exchanges or refunds?

Love X Three does not accept exchanges or refunds for change of mind, items will be replaced if defective or damaged. We will not be able to provide a refund if wrong size has been ordered. 

Privacy:

Your privacy is very important. All personal information collected is only used for the purpose of processing your order.

Who do you use for Shipping:

We ship VIA Australia Post. 

We do not take responsibility for lost packages with Australia post.

Pre Order Items -

please note if you order other items with a pre order product they will be shipped together this voids our current turn around time on some items.

Combining Orders?

If you have placed a order with us you are able to combine postage if your order hasn’t been sent out! Please allow a extra two weeks on top of your current order time for your item to be sent out! As we do not prioritise orders, unless discussed prior!